Frequently Asked Questions

The minimum order amount is $100. This ensures efficient processing and shipping for all research materials while maintaining our high service standards.

After placing an order, you'll receive a confirmation email with instructions to contact our team with your order number and preferred payment method. We'll then provide specific payment details for manual processing. All payments are processed manually for enhanced security.

Yes, clients are eligible to shop in either Euros or US Dollars. Our fully multi-lingual website supports researchers worldwide with their preferred currency and language options.

Orders can be modified or cancelled within 1 hour of placement by contacting us immediately at Contact@psychedelics-lab.com. After this window, orders enter processing and cannot be changed.

Yes, we offer competitive wholesale pricing for research institutions and bulk orders. Please contact us at Contact@psychedelics-lab.com with your requirements for custom pricing.

We guarantee delivery within 3 business days to all US states and European countries, and 5 business days worldwide. These times start from when your order ships, not when you place it.

Yes, we offer free shipping on all orders over $200. The free shipping option provides the same guaranteed delivery times as our standard shipping.

All orders are shipped in completely discreet packaging with no external indications of contents or our company. Packages appear as regular commercial shipments with no reference to research chemicals. All packages are customs-friendly.

In rare cases of non-delivery, we will reship your order once proper investigation is completed and proof is provided. We mostly award store credit rather than refunds for such situations.

All products are shipped from our warehouses in the USA or Europe (Netherlands). This strategic placement allows us to provide fast, reliable shipping to researchers worldwide while maintaining our quality standards.

We accept multiple payment options including:
Global: Crypto (BTC, USDT) with 10% discount, Gift Cards
Europe Only: IBAN Transfer, Revolut
US Only: Cashapp, Zelle, Chime, Apple Pay
Canada Only: Interac E-transfer
Others: Contact our team for alternative options

Yes! All cryptocurrency payments (BTC and USDT) receive an automatic 10% discount applied at checkout. This discount helps offset network fees and provides additional savings for researchers.

Manual processing provides enhanced security by eliminating automated system vulnerabilities. Each transaction is personally verified by our team to prevent fraud and ensure correct order fulfillment. This also allows us to offer more payment options.

No, there are no hidden fees. You only pay for what you order. The price you see at checkout is the final price, excluding any applicable shipping costs unless you qualify for free shipping on orders over $200.

Yes, we prioritize payment security. Manual processing eliminates automated system risks, and cryptocurrency payments provide enhanced privacy. We never store sensitive financial information and follow standard security practices for both European and US markets.

We guarantee all products are over 98% pure. Every batch undergoes rigorous quality control and testing to ensure consistent purity levels for research accuracy and reliability.

We specialize in psychedelic research chemicals including:
• Classic Psychedelics (LSD, Psilocybin, Mescaline, DMT)
• Synthetic Psychedelics & Analogs (NBOMe, Tryptamines)
• Entactogens & Empathogens (MDMA, MDA, 2C-series)
• Dissociative Psychedelics (Ketamine, PCP, DXM, Salvia)
• Natural Psychedelic Plants & Fungi

With over 5 years in business, we've established rigorous quality control processes. All products are tested to ensure over 98% purity, and we follow standard practices for research chemicals in both European and US markets.

NO. All products are strictly for research purposes in controlled laboratory environments only. They are NOT for human consumption, diagnostic, or therapeutic use. All products are clearly branded as research chemicals.

Refunds are very uncommon as we mostly award store credit for legitimate issues. Due to the nature of research chemicals, we cannot accept returns, but we work with researchers to resolve any issues through store credit or reshipment when appropriate proof is provided.