Contact Psychedelics Lab | Research Chemicals Support

Contact Psychedelics Lab

Get in touch with our research support team for assistance with compounds, orders, or scientific inquiries

Our dedicated support team is available to assist researchers, institutions, and qualified professionals with inquiries about our research compounds, shipping, compliance documentation, and technical support. We prioritize prompt, knowledgeable assistance for all legitimate research inquiries.

Contact Methods

Email Support

For general inquiries, order support, and research consultation:

Contact@psychedelics-lab.com

Response time: 0-5 minutes during business hours

Live Chat

Instant assistance via our website live chat:

Look for the floating chat icon on any page of our website

Available instantly during business hours

Order Support

For order tracking, shipping inquiries, and delivery issues:

Use the "Track Order" page on our website or contact us via email with your order number

98% successful delivery rate with full tracking

Support Hours

Our research support team is available during the following hours (Eastern Time):

Monday - Friday 8:00 AM - 8:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday 10:00 AM - 4:00 PM

For urgent delivery issues outside these hours, emails will be responded to first thing the next business day.

Common Inquiry Types

Research Compounds: Purity verification, analytical data, research applications

Compliance & Documentation: Regulatory information, certificates of analysis

Order & Payment: Order status, payment instructions, invoice requests

Shipping & Delivery: Tracking updates, shipping methods, customs information

Shipping & Delivery Information

We ship worldwide from our USA and EU warehouses with discreet packaging and full tracking.

Discreet Packaging: All orders shipped in plain, unmarked packaging with no company information visible.

Shipping Options: Express (1-2 business days, $10 flat fee, free over $200) and Standard (2-5 business days, $5 flat fee).

Global Shipping: Clients can shop in USD or EUR with currency selector. Warehouses in USA and EU for faster regional delivery.

Research Use Only Notice

All communications and inquiries must pertain to legitimate scientific research purposes only. Psychedelics Lab distributes compounds exclusively for non-human, non-clinical research use to qualified institutions and researchers. By contacting us, you acknowledge understanding of and compliance with this intended use policy.

Ready to Start Your Research?

Browse our selection of high-purity research compounds or get in touch with our team for specific research requirements.

Visit Our Research Compound Shop

For research collaboration inquiries, please email us with details about your institution and research focus.