Privacy Policy

How we collect, use, and protect your data for research transactions

This Privacy Policy describes how Psychedelics Lab ("we," "us," or "our") collects, uses, shares, and protects personal information obtained through our website and services. We are committed to protecting your privacy and handling your data with transparency and security, in compliance with applicable data protection regulations.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when using our services, including:

Contact Information: Name, email address, phone number, institutional affiliation

Shipping Information: Delivery address, shipping preferences, contact details

Professional Information: Research credentials, institutional verification, professional background

Transaction Information: Order history, payment details (processed securely), communication records

Research Compliance: For compliance with research chemical regulations, we may collect additional verification information to confirm your eligibility as a qualified researcher or institution.

Automatically Collected Information

When you visit our website, we may automatically collect certain information through cookies and similar technologies:

Type of Information	Purpose	Retention
Device information	Optimize website performance and compatibility	Session duration
IP address & location	Security monitoring and compliance verification	30 days
Browser type & version	Technical support and troubleshooting	Session duration
Website usage patterns	Improve user experience and service quality	90 days

Cookie Policy: We use necessary cookies for website functionality. You can control cookie settings through your browser preferences.

How We Use Your Information

Primary Purposes

We use your personal information for the following legitimate business purposes:

Order Processing & Fulfillment: To process your orders, arrange shipping, and provide order updates
Research Compliance: To verify research credentials and ensure compliance with applicable regulations
Customer Support: To respond to your inquiries, provide technical support, and resolve issues
Communication: To send important updates about your orders, our services, or policy changes
Security & Fraud Prevention: To protect our services, users, and comply with legal obligations
Service Improvement: To analyze usage patterns and improve our website and services

Legal Basis: We process your personal data based on: (1) performance of a contract (order fulfillment), (2) legal compliance (research regulations), (3) legitimate interests (security, service improvement), and (4) your consent where required.

Data Sharing & Disclosure

When We Share Information

We may share your information in the following circumstances:

Service Providers: Shipping carriers and logistics partners for order delivery

Legal Compliance: When required by law, regulation, or legal process

Research Regulations: With regulatory authorities as required for compliance verification

Business Transfers: In connection with mergers, acquisitions, or business transfers

International Transfers: As we ship worldwide, your data may be transferred to countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

No Sale of Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security & Protection

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of sensitive data during transmission and storage

Access controls and authentication measures

Regular security assessments and updates

Employee training on data protection and privacy

Data Retention: We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Research compliance records may be retained longer as required by regulations.

Your Privacy Rights

Rights & Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Right to Access

Request access to the personal information we hold about you

Right to Correction

Request correction of inaccurate or incomplete information

Right to Deletion

Request deletion of your personal information in certain circumstances

Right to Restriction

Request restriction of processing in specific situations

Right to Portability

Request transfer of your data to another organization

Right to Object

Object to processing based on legitimate interests

Exercising Your Rights: To exercise any of these rights, please contact us using the information below. We may need to verify your identity before processing your request, especially for research compliance reasons.

Legal & Compliance Information

Research Compliance: Due to the nature of our business and regulatory requirements for research chemicals, we may be required to maintain certain records for compliance purposes, even upon request for deletion.

Age Restrictions: Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

Policy Updates: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication.

Third-Party Links: Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies.

Contact Our Privacy Team

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact our Privacy Team.

Contact Privacy Team

Privacy Inquiries: Contact@psychedelics-lab.com

Response Time: Within 5 business days for privacy-related requests

Please include "Privacy Request" in your subject line

Last Updated: January 2024

This Privacy Policy is effective as of the date above and supersedes all previous versions.